Our pure Natural Wines are alive and constantly evolving. Because they are not sterilized with preservatives, we take extra precautions when shipping around the country during extreme hot or cold conditions. Here are a few of the steps we take:
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Daily Weather Checks, staying up to date on extreme weather patterns, holding shipments when needed.
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Custom Temp Packing, adapting your shipment’s packing material (like ice packs) to the projected weather conditions on its trajectory.
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Expedited Shipping, offering express delivery options to avoid inclement weather. If you’d like to ship expedited for a small premium, let us know!
It’s rare that a wine arrives damaged from hot or cold temperatures. If it does, it’s perfectly safe to drink. And we will always stand by our 100% Happiness Promise. If a bottle is damaged, or you just don’t love it, we’ll either send you a complimentary replacement or refund you, whichever you prefer. No loopholes or hidden fees.